AlanaAdminAlana (Forum Admin, Webydo)

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      1 comment  ·  The Webydo Forum  ·  Flag idea as inappropriate…  ·  Admin →
      AlanaAdminAlana (Forum Admin, Webydo) commented  · 

      You can change the color using the Design Panel.

      Open the Fill section and choose your color.

    • 1 vote
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        1 comment  ·  The Webydo Forum » Freelance  ·  Flag idea as inappropriate…  ·  Admin →
        AlanaAdminAlana (Forum Admin, Webydo) commented  · 

        Hello,

        I would suggest using a service like MailChimp for sending mass emails to your clients.

        Let me know if you have any questions or if I misunderstood your question.

        Alana
        The Webydo Team

      • 1 vote
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          2 comments  ·  The Webydo Forum  ·  Flag idea as inappropriate…  ·  Admin →
          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

          Layers Panel 2.0!

          Your Layers Panel just got a major revamp. You are now able to:
          - Reorder elements
          - Rename layers
          - Lock elements

          In addition, icons were added so that you can easily find Anchor Links, pinned layers and parallax layers on your canvas.

          Check out the full update here: http://knowledgebase.webydo.com/The-Design-Studio-/964681482/Layers-Panel.htm

          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

          Hi there!

          If you open the layers window (CTRL/CMD+L) you'll see that the site is divided into 3 areas - header, content and footer.
          The header has lowest Z index, content in the middle and footer has highest Z index.

          When an element touches two areas- it automatically belongs to the higher Z index option. For example: if an element is sitting between header and content area- it will belong to the content area.

          Also, If one element is repeated on all pages and the other is regular- the repeated element will always be on top.

          If you follow these rules then your arrange should work normally :)

          Olivia

        • 5 votes
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            2 comments  ·  The Webydo Forum » Editor/Studio  ·  Flag idea as inappropriate…  ·  Admin →
            AlanaAdminAlana (Forum Admin, Webydo) commented  · 

            Layers Panel 2.0!

            Your Layers Panel just got a major revamp. You are now able to:
            - Reorder elements
            - Rename layers
            - Lock elements

            In addition, icons were added so that you can easily find Anchor Links, pinned layers and parallax layers on your canvas.

            Check out the full update here: http://knowledgebase.webydo.com/The-Design-Studio-/964681482/Layers-Panel.htm

            AlanaAdminAlana (Forum Admin, Webydo) commented  · 

            Hello Jack,

            Thank you for this feedback. We are aware of the Bring to Front issue, and are working hard on developing a new system. We are going to update the layers window to work much like layers do in Photoshop. So you are able to click and drag the layers to be on top or on bottom. This should help a lot!

            I hope this helps. We will update everyone once this feature is released.

            Alana
            The Webydo Team

          • 9 votes
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              1 comment  ·  The Webydo Forum » Packages and Upgrades  ·  Flag idea as inappropriate…  ·  Admin →
              AlanaAdminAlana (Forum Admin, Webydo) commented  · 

              Thank you for your suggestion. This is something that we may do in the future, however it's not currently on our roadmap.

            • 1 vote
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                1 comment  ·  The Webydo Forum » Editor/Studio  ·  Flag idea as inappropriate…  ·  Admin →
                AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                This is not something that we currently have - although you can have it by using Google Analytics!

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                  1 comment  ·  The Webydo Forum » Domains  ·  Flag idea as inappropriate…  ·  Admin →
                  AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                  Hello Aniela,

                  I will check with our team to see if this is something we can add in for you.
                  We will send you an email as soon as we have an answer for you!

                  Alana
                  Webydo Support Manager

                • 3 votes
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                    1 comment  ·  The Webydo Forum  ·  Flag idea as inappropriate…  ·  Admin →
                    AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                    Hello Sez

                    I'm pleased to let you know that this bug has been resolved.

                    I apologize for any inconvenience this may have caused you.

                    You may need to republish your site to resolve the issue on the live site.

                    Please let me know if there is anything else I can assist you with.

                    Alana

                  • 3 votes
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                      1 comment  ·  The Webydo Forum » Professional  ·  Flag idea as inappropriate…  ·  Admin →
                      AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                      Hello Rachael,

                      Yes of course. This is what we call a CMS account.
                      You can add one to your site directly from your Dashboard. Click on the + New CMS for the site you want to add it to. Then simply fill in the details.

                      Please contact support@webydo.com for any more questions, and we will be happy to help.

                      Alana

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                        AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                        Hello Scott,

                        Please reply to the email that we have sent you via support@webydo.com.
                        We want to make sure that this gets fixed for you as soon as possible.

                        - Alana

                      • 129 votes
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                          14 comments  ·  The Webydo Forum » Editor/Studio  ·  Flag idea as inappropriate…  ·  Admin →
                          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                          Hello Zaino,

                          I apologize for the confusion. We were under the impression that your responsive questions were answered after your phone call with your account manager. For this reason, we closed your case.

                          I have re-opened it for you and sent you another email. Please check it and let me know how else we can be of assistance.

                          - Alana

                          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                          No, unfortunately half the screen is not possible right now for video. You are able to do that with images though, and you could upload a gif. to get the video feel. To do that use the fluid grid gallery, we show it in the Webynars I sent you.

                          Please let me know if you have any more questions!

                          - Alana

                          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                          Hello Kinza,

                          Our Video element has a "Fit to Width" option which you can enable. This will set the video to automatically load to the screen's width. It should fix the issue you are having.

                          Many of our elements have this feature. We recently had a Webinar covering them all, and showing you some neat tricks to use the elements in new ways.

                          I'm linking the video for you here: https://youtu.be/cJzrKuf6qpU
                          In addition, we have a responsive webinar that covers even more: https://youtu.be/Z6b5P0nnuII

                          I hope this helps!

                          Alana
                          The Webydo Team

                          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                          Hello Kyla,

                          If you are using Fit to Width and it's not working properly please contact support@webydo.com so that we may inspect the site and make sure it's working properly.

                          Always be sure to include the SID as well.

                          Thank you!

                          Alana
                          The Webydo Team

                          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                          Hello David,

                          Please see my post below.
                          For main elements such as images and text you should try and keep them within the default 960. That way nothing gets cut off when a user has a smaller screen.

                          However we also offer many elements that will adjust with screen sizes. All the info is found below.

                          Alana

                          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                          Hello,

                          We have many elements that will do this for you. They will adjust with the size of your browser.

                          There is a "fit to width" option available in the Design Panel.
                          Click this link for an image to help you: http://goo.gl/PIuM5j

                          The elements that have the fit to width option are:

                          Shape Element
                          Shapes with an image background
                          Video Element
                          Gallery - Slide Show
                          Gallery - Full Width
                          Gallery - Fluid Grid
                          Gallery - Fixed Grid
                          Gallery - Image Rotator
                          Gallery - Logo Rotator
                          Gallery - Thumbnails

                          When using elements that do not have the fit to width options, such as text boxes just be sure to keep the text boxes within your site boundaries. We also recommend keeping the site size at the default 960px. That way, smaller monitors will not cut off any text outside the boundaries.

                          I hope this helps.

                          Alana
                          The Webydo Team
                          Support & Training Manager

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                            1 comment  ·  The Webydo Forum  ·  Flag idea as inappropriate…  ·  Admin →
                            AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                            Hello Zaino,

                            Be sure to use our Fit to WIdth elements for anything larger than the default 960px.

                            If you are having something very specific, be sure to send the SID to support@webydo.com and we will be happy to assist you.

                            - Alana

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                              1 comment  ·  The Webydo Forum » Other  ·  Flag idea as inappropriate…  ·  Admin →
                              AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                              Hello Aristo,

                              Thank you for your suggestions, I will pass this on to our product team. We are hoping to update our dashboard, and make it easier to sort sites so that deleting the wrong one doesn't happen.

                              In the meantime, we keep a backup on our end. So if you need ot receover a site, please send us the SID and we can restore it for you. (Backups are not kept forever, so please let us know ASAP to make sure we still have it on our server).

                              Exporting sites is possible, when you export you receive a zip file with everything you need to upload your site to another server. (HTML, CSS, Images...)

                              Exports are available on specific plans, please check with your account manager if your plan comes with exports.

                              For your last question, that's completely up to you. Some users choose to build the site, and hand it off. Others will continue to charge their clients a monthly or annual fee to continue maintenance on the site. We offer a full CMS option, so that you can provide your clients with access to their site.

                              Please contact support@webydo.com for more information on CMS.

                              I hope this answered all of your questions!

                              - The Webydo Team

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                                1 comment  ·  The Webydo Forum  ·  Flag idea as inappropriate…  ·  Admin →
                                AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                Hello,

                                I do not know of any current sites using these widgets, however as long as they provide the proper embed code there should be no issue integrating the Real Estate Search onto the site.

                                Feel free to post on our Webydo Professionals Facebook page. It's the perfect place to ask this question.

                                - The Webydo Team

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                                  1 comment  ·  The Webydo Forum  ·  Flag idea as inappropriate…  ·  Admin →
                                  AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                  Hello, currently the ability to rotate elements is not possible.
                                  But I will suggest this to our product team. Perhaps this is something we can develop for a future release.

                                • 2 votes
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                                    2 comments  ·  The Webydo Forum » Tips and Tricks  ·  Flag idea as inappropriate…  ·  Admin →
                                    AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                    Hello,

                                    The menu on the Wayfair site is called a Mega Menu. Currently it's not possible in Webydo, but this is something we are looking into adding.

                                    One of our top priorities right now is updating our menu element, so keep an eye out!

                                    Alana

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                                      1 comment  ·  The Webydo Forum » Editor/Studio  ·  Flag idea as inappropriate…  ·  Admin →
                                      AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                      Hello David,

                                      Are you currently having a CMS user that is adding in pages to the site?

                                      This is not an issue we have ever had before. But I will talk to our product team and see if it's something we should remove for CMS users in content mode.

                                      Alana

                                    • 3 votes
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                                        1 comment  ·  The Webydo Forum  ·  Flag idea as inappropriate…  ·  Admin →
                                        AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                        Hello,

                                        To restore a deleted site please contact your account manager.

                                        - Alana

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                                          2 comments  ·  The Webydo Forum  ·  Flag idea as inappropriate…  ·  Admin →
                                          AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                          David,

                                          We are aware of these links and will remove them from the CMS shortly.

                                          Thank you and Happy Holidays!

                                          - Alana

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                                            5 comments  ·  The Webydo Forum » Editor/Studio  ·  Flag idea as inappropriate…  ·  Admin →
                                            AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                            Updates get posted on our Participate page and within your Studio in the Pop Up window.

                                            We do not currently have any major updates specifically for the blog, but I do know we have some great things planned.

                                            AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                            You're welcome. I don't have a release date for our next update at this time. But as soon as we update it we will let you know.

                                            AlanaAdminAlana (Forum Admin, Webydo) commented  · 

                                            Hello David,

                                            When working with the main blog elements, it works as a template. Meaning, if you change the size of the image or the location it will do the same for all your posts. However when adding new elements, it adds them as if it were a regular page .These are not being added as blog elements. If you want to use these elements as a template, create your layout - once done duplicate the page in Pages & Navigation instead of creating a new blank post. It will copy your template and you can make any changes to your content that you want.

                                            To edit the URL's go into the page settings. Each blog post is just a page in your site, so edit it the way you normally would.

                                            We will be working on updating the blog so it works more intuitively, it is currently still in BETA.

                                            Thank you for your feedback.

                                            Alana
                                            The Webydo Team

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